Title: Consultant (NOC 1122)
Hours of work: 40 hours per week
Terms of employment: Permanent, full time
Location of work: Toronto, ON. Note: This position will work remotely. Must be based in Ontario. Must be able to travel to client sites and for team meetings based in Ontario, primarily in the Greater Toronto Area (GTA).
Salary: $80,000 CAD
Benefits: Eligible for bonuses and/or salary increases. Health Spending Account (HSA) contribution.
Travel: All reasonable travel costs will be covered, and a laptop and cell phone will be provided.
Contact: Please provide resumes to email@example.com.
- Deliver consultancy assignments in line with client briefs and accepted proposals, and to agreed deadlines.
Sales and promotions
- Devise and implement an annual sales plan to establish THINK interim and THINK intelligence and subsequently to deliver required levels of business in each activity stream.
- Devise and implement an annual calendar of promotional activity.
- Ensure THINK interim and THINK intelligence are appropriately marketed, using written and digital channels for promotion.
Client liaison and development
- Develop a network of contacts within the not-for-profit sector who are prospects for purchasing THINK’s services.
- Generate leads.
- Respond to any briefs sent to, and enquiries made to, THINK Canada.
- Prepare proposals to submit to potential clients. Ensure these are fully costed and that research proposals consider the need for peer review, and that appropriately skilled interim managers presented as candidates for THINK interim assignments.
- Liaise with potential clients, and clients who are using interim already and are considering another assignment, during their decision-making process about whether to proceed with a proposal or candidate provided as appropriate.
- Undertake client pitches as required.
- Maintain ongoing contact with clients during live interim and research assignments, ensuring that clients are satisfied with progress.
- As the conclusion of an interim assignment or research project, collect client feedback and, if possible, testimonials for use in further promotion of THINK’s work.
- Resolve any complaints received from clients relating to any aspect of interim or research work produced in a timely manner; ensuring the client is satisfied with the solution implemented.
- Support the production of annual budgets.
- Provide a monthly commentary on the financial position of each area of activity.
- Ensure THINK interim manager and THINK intelligence researcher invoices and payments due to mystery shoppers are approved and passed to the Business managers within relevant timescales.
- Maintain records of days worked by THINK interim managers and THINK researchers on each assignment.
THINK Interim project management
- Maintain an appropriately sized and skilled network of interim managers for THINK Interim to meet forecast activity levels across all fundraising disciplines and at all staff levels; including running regular recruitment drives and keeping records of individual availability.
- Maintain ongoing contact with THINK interim managers whilst on assignment and signpost them to members of the THINK Consulting team if they require specialist practitioner support.
- Maintain regular contact with all interim managers in the network, through quarterly newsletters and an annual networking event.
- Keep records of contacts and projects up to date on CRM system.
THINK Intelligence research project management
- Ensure that a network of appropriately skilled researchers and bid writers are available to deliver THINK Intelligence projects on a freelance basis. This includes keeping records of availability.
- Ensure that THINK Intelligence research resources required for the completion of research projects are in place and reviewed when subscription renewal is due.
- Ensure all research projects are properly resourced and that researchers are provided with necessary briefs and templates, working in conjunction with colleagues to develop these required.
- Ensure researchers understand and meet deadlines on project work.
- Ensure that appropriately skilled individuals undertake peer review of research projects and bids and that this aspect of projects is properly costed.
- Manage all aspects of the delivery of the Stewardship Tracker product, including management of freelancers and third-party suppliers involved in delivery.
- Act as the first point of contact for clients of the Stewardship Tracker, responding to queries and sharing findings and reports with them.
- Contribute to the promotion of THINK Canada through production of articles, blogs, comments etc.
- Undertake presentations on a 1-to-1 basis and at appropriate sector events and conferences.
- Build a strong network across the Canadian not-for-profit sector.
- Minimum 3-5 years of experience in a not-for-profit fundraising team;
- Proven track record of successful new business generation;
- Experience developing strategic and operational plans, managing income and expenditure budgets and managing teams;
- Target driven and motivated by the delivery of targets;
- Proactive self-started, able to work unsupervised within agreed timeframes;
- Interested in the business dimension of growing an area of activity;
- Strong planning and organizational skills – able to prioritize workload effectively and juggle multiple projects and priorities;
- Strong interpersonal skills – able to engage effectively with a range of audiences;
- High level of financial literacy;
- Strong verbal communications skills;
- Strong IT skills and literacy – competent user of MS office and ability to work with database systems;
- Flexible and adaptable style, able to travel and work outside standard office hours when required.
- Should be willing to travel to client sites within Ontario.
- Experience working in the commercial sector is considered an asset.